How to grant admin access to a single mailbox with Office 365
Connect to Office 365 with PowerShell (see previous post)
The command to add admin access to a mailbox is below:
Add-MailboxPermission user@domain.com -User admin@domain.com -AccessRights FullAccess -InheritanceType All
E.G. To allow Aldy full access to the support mailbox
Add-MailboxPermission -Identity support@solvitns.com.au -User aldy@solvitns.com.au -AccessRights FullAccess